Terms of service
Effective date: May 24, 2026
This website is operated by SINGMU LLC, doing business as EOWRAP ("EOWRAP", "we", "us", or "our"). By accessing eowrap.com or purchasing from us, you agree to these Terms of Service and the policies linked on our website, including our Privacy Policy, Shipping Policy, and Return and Refund Policy.
Online Store Terms
By using this website, you represent that you are at least the age of majority in your place of residence, or that you have legal authority to allow a minor dependent to use this website.
You may not use our website, products, or services for unlawful, fraudulent, abusive, infringing, or unauthorized purposes.
Product Information
We work to display product descriptions, prices, images, colors, sizes, finishes, stock status, and specifications accurately. However, errors, omissions, and differences in display may occur.
Product colors may vary due to screen settings, lighting, photography, production batches, installation surface, and viewing angle. Customers should review product details carefully before purchasing and may order samples where available.
Orders and Acceptance
Submitting an order does not guarantee acceptance. We may refuse, limit, cancel, or correct an order if:
- Product information, pricing, shipping, or availability is incorrect.
- Payment cannot be verified.
- Fraud or unauthorized activity is suspected.
- The shipping address is incomplete, restricted, or unsupported.
- The order appears to be placed for unauthorized resale or misuse.
If we cancel an order after payment, we will issue a refund for the canceled portion.
Pricing and Payment
Prices are shown in the currency displayed on the website or at checkout. Prices, discounts, promotions, and availability may change without prior notice, subject to applicable law.
Payment must be completed through the payment methods available at checkout. Payment information is processed by third-party payment providers. We do not store full credit card numbers on our own servers.
Shipping, Customs, and Delivery
Shipping options, handling times, delivery estimates, fees, and restrictions are described in our Shipping Policy and at checkout.
International customers are responsible for customs duties, taxes, brokerage fees, documentation requests, and import compliance unless clearly stated otherwise at checkout.
Carrier delays, customs delays, weather, peak seasons, remote-area routing, and other events outside our control may affect delivery time.
Returns and Refunds
Returns, refunds, exchanges, cancellations, damaged items, defective items, restocking fees, and non-returnable items are governed by our Return and Refund Policy.
Orders may be canceled only before they are processed or shipped. After delivery, eligible unused items may be returned only under the conditions stated in the Return and Refund Policy.
Customer Information
You agree to provide current, complete, and accurate billing, shipping, contact, and account information. You are responsible for problems caused by incorrect or incomplete information, including delivery failure, carrier fees, customs issues, or returned shipments.
Intellectual Property
All website content, including logos, text, graphics, product images, videos, designs, page layouts, and other materials, is owned by or licensed to EOWRAP unless otherwise stated.
You may not copy, reproduce, distribute, sell, modify, display, or exploit website content without our prior written permission.
User Content and Feedback
If you submit reviews, comments, photos, videos, ideas, suggestions, or other content, you grant EOWRAP a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, translate, display, and distribute that content for business, marketing, and customer support purposes, subject to applicable law.
You are responsible for ensuring that your submissions do not violate any law or third-party rights.
Third-Party Tools and Links
Our website may include third-party tools, apps, payment services, shipping services, analytics, marketing services, social media links, or external websites. These third-party services are governed by their own terms and policies.
We are not responsible for third-party websites, services, content, policies, or practices.
Prohibited Uses
You may not use the website to:
- Violate laws or regulations.
- Infringe intellectual property or privacy rights.
- Submit false, misleading, abusive, obscene, defamatory, or unlawful content.
- Upload malware, viruses, or harmful code.
- Interfere with website security or operation.
- Scrape, spam, phish, impersonate others, or collect information without authorization.
- Attempt fraud, chargeback abuse, or unauthorized resale activity.
Disclaimer and Limitation of Liability
The website and services are provided on an "as available" basis. To the maximum extent permitted by law, EOWRAP disclaims warranties not expressly stated on the website.
To the maximum extent permitted by law, EOWRAP is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, loss of data, installation losses, business interruption, customs delays, carrier delays, or third-party service issues.
Nothing in these Terms limits rights that cannot be limited under applicable law.
Indemnification
You agree to indemnify and hold harmless EOWRAP, SINGMU LLC, and their officers, employees, contractors, service providers, and partners from claims, losses, liabilities, damages, and expenses arising from your breach of these Terms, misuse of the website, violation of law, or violation of third-party rights.
Governing Law
These Terms are governed by the laws of the State of Wyoming, United States, unless a different rule is required by applicable consumer law.
Region-Specific Consumer Rights
European Union and European Economic Area Customers
If you are a consumer located in the European Union or European Economic Area, nothing in these Terms limits your mandatory consumer rights under applicable EU or Member State law, including statutory rights relating to pre-contract information, delivery, conformity of goods, legal guarantees, withdrawal rights, remedies for defective goods, and unfair contract terms.
Where a conflict exists between these Terms and mandatory EU/EEA consumer protection law, the mandatory consumer protection rule will apply to you.
United Kingdom Customers
If you are a consumer located in the United Kingdom, nothing in these Terms limits your mandatory rights under applicable UK consumer law, including rights relating to cancellation, delivery, defective goods, and unfair contract terms.
United States Customers
If you are located in the United States, these Terms apply together with any non-waivable rights provided by applicable federal or state law.
Other Regions
If you are located outside the European Union, European Economic Area, United Kingdom, and United States, these Terms apply unless mandatory consumer protection laws in your location provide otherwise.
Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a new effective date. Continued use of the website after changes are posted means you accept the updated Terms.
Contact
Questions about these Terms may be sent to:
SINGMU LLC, doing business as EOWRAP
30 N Gould St, Sheridan, WY 82801, United States
Email: service@eowrap.com
Phone: +1 307-533-7316